Frequently Asked Questions Indianapolis IN
Sales
Q: Do you sell other brands used besides Chevy?
Definitely! Here at Andy Mohr Speedway Chevy, we carry a number of quality pre-owned vehicles from different manufacturers. Shop our inventory and find the one that's right for you, then schedule a test drive with us today!
Q: What does buy here pay here mean?
A: When you sign a contract to buy a car with a traditional car dealership, it passes the contract on to an auto lender, which provides a loan for the purchase. With a buy here, pay here dealership, however, the dealer sells and finances the cars on its lot. Contact us for more information today!
Q: Do you have the 2022 Chevy Equinox?
A: Absolutely! We have the 2022 Chevy Equinox in stock and on the lot. Come visit us at Andy Mohr Speedway Chevy to see it for yourself today!
Q: What's a good interest rate on a car loan?
A: The term of your loan, or how long you’re going to be paying it back, is one of the most influential factors on your interest rate. The other largest factor is the amount you need to borrow. If you need to borrow a large sum of money, you're probably going to be offered some fairly high interest rates. One of the easiest ways to combat this is by lowering the amount that you owe on the car.
Q: What is a simple interest car loan?
A: A simple interest auto loan is a loan that earns interest based on the outstanding principal balance you have left to pay on your loan. This means that the interest rate will be calculated based on the principal that you still owe rather than the whole loan that you had taken out to begin with.
Q: How does credit affect my down payment on a car?
A: When your credit score hovers on the lower side, that means for the lender that you are a higher risk, so a lender will usually ask for a higher down payment to take some of the pressure off them.
Q: Can I order a vehicle from the factory?
A: Yes! If you want to custom order a vehicle to be built to your exact specifications, we can do that for you. It typically takes 6-8 months to receive delivery. Give us a call today for more information!
Q: What credit score do I need to get a car loan?
A: Our finance team has experience working with customers from all walks of life. We partner with the banks to get you the best deal possible. No matter what your situation is, the team at Andy Mohr Speedway Chevy can get you in the car you want at a price that will fit your budget. Call today!
Q: How does returning a leased car work?
A: At the end of your lease term, you'll have the option to either buy out the lease or return the vehicle. If you decide to return the vehicle, then all you'll need to do is sign some paperwork, pay any outstanding fees, and you'll be good to go. Contact us to learn more.
Q: Do you have a discount for first responders?
A: Qualifying military and first responders can qualify for a $500 rebate on select models. Give us a call to learn more today!
Q: How much do I need for a down payment on a car?
A: In general, you should strive to make a down payment of at least 20% of a new car's purchase price. For used cars, try for at least 10% down. If you can't afford the recommended amount, put down as much as you can without draining your savings or emergency funds.
Q: Can I get a loan for a car as a first time buyer?
A: Our finance team has experience working with customers from all walks of life. Here at Andy Mohr Speedway Chevy, we are committed to doing everything we can to help you drive home in the vehicle you want at a price you can afford. Call today to see what we can do for you!
Q: How do I apply for financing?
A: You can either give our friendly finance team a call or you can get the process started directly online by submitting your information via our secure finance application form. Apply today to find out what Andy Mohr Speedway Chevy can do for you!
Q: What is a good APR?
A: What counts as a “good” APR will depend on factors such as the competing rates offered in the market, the prime interest rate set by the central bank, and the borrower's own credit score. See what your rate could be by giving the friendly finance team at Andy Mohr Speedway Chevy a call today!
Q: Is it easier to get financing for a new car or a used one?
A: Generally, it's easier to finance a new car than a used car. A key reason: It's less difficult for a lender to determine the value of a new car versus a used car. A lender takes the value of a car into consideration when it arranges financing.
Q: How can I reduce the APR on my car loan?
A: Factors like having a good credit score and considering a loan with a shorter term can effectively reduce the annual percentage rate, or APR, of your auto loan. If you'd like to see what financing you could qualify for, give our friendly finance team a call today!
Q: How can I get a low down payment on a car?
A: In general, you should strive to make a down payment of at least 20% of a new car's purchase price. For used cars, try for at least 10% down. If you can't afford the recommended amount, put down as much as you can without draining your savings or emergency funds. Our financing team can work with you to get you into a car that fits your budget. Give us a call today!
Q: Do you sell Chevy hybrid models?
A: In 2022, there are a number of hybrid offerings available from Chevy. The Malibu, Silverado, Tahoe, Impala, and Volt all have hybrid versions. If you'd like to test drive or order one for yourself, give our team a call today!
Q: How can I get a car deal with bad credit?
A: There are many options when it comes to vehicle financing. Having a co-signer or a larger down payment can make a big difference when it comes to what lenders are willing to do. If you're trying to understand your options when it comes to buying a car, give our finance team a call today and we'll be happy to walk you through the whole process!
Q: What is the towing capacity of the Chevy Silverado 1500?
A: Even at the most basic level, the Silverado 1500 payload maximum is 2,270 pounds, and it can tow up to 9,500 pounds. Of course, as you upgrade engines, you get access to a higher number. To learn more about all the options available on the Silverado, give us a call today!
Q: Is it worth it to buy a hybrid car?
A: Honestly, it depends on your needs. If you commute regularly, then a hybrid could prove to be a great option for you. Basically, the more often you drive, the more sense it could make to look to hybrids for your next ride. If you're still uncertain or just want to schedule a test drive, give us a call today!
Q: Which Chevy model gets the best gas mileage?
A: The Chevy Bolt EV is the most fuel-efficient vehicle in the Chevrolet lineup, offering an EPA-estimated range of 259 miles on a single charge. This all-electric vehicle provides an estimated 118 MPG combined city/highway. Other fuel-efficient models include the Chevy Spark, Chevy Malibu Hybrid, and Chevy Equinox Diesel. With a range of options to choose from, we're confident we have the perfect Chevy for your fuel-efficient needs. Visit us at Andy Mohr Speedway Chevy to learn more and schedule a test drive today!
Q: Is the Chevy Trax a reliable SUV?
A: Absolutely! The Chevy Trax is a reliable SUV with a proven track record of performance and durability. Its 1.4L Turbo engine delivers excellent fuel efficiency without sacrificing power, and its advanced safety features make it one of the safest vehicles on the road. Plus, with its spacious interior and versatile cargo area, it's perfect for families and adventurers alike. Stop by Andy Mohr Speedway Chevy to see for yourself why the Chevy Trax is a smart choice for anyone in the market for an SUV.
Q: Do you offer financing options for used cars?
A: Yes! We offer financing options for both new and used vehicles. Our finance team can work with you to find the best payment plan and interest rate for your budget.
Service
Q: How long does an oil change take?
A: Typically, you should expect an oil change to take 30-45 minutes. While you wait, enjoy the amenities of our cozy waiting lounge. Schedule your service appointment with Andy Mohr Speedway Chevrolet today!
Q: Why is my car leaking transmission fluid?
A: A transmission leak is a common occurrence that happens through excessive wear over time. The plugs could be loose or the pan could be punctured. Either way, the moment you notice transmission fluid, you should contact the friendly service team at Andy Mohr Speedway Chevy to schedule your service appointment today!
Q: How often should you change brake fluid?
A: A good rule to follow is to have your mechanic check your brakes and brake fluid during every oil change. They'll be able to give you the best feedback on how your brakes are working and if they need new fluid. Most drivers find they need to change their brake fluid every four to five years. Schedule your service appointment with the team at Andy Mohr Speedway Chevy today!
Q: What to do when you have a nail in your tire?
A: It’s a very good idea to check your tire pressure before you go anywhere. Knowing your tire pressure is important for knowing if your car is good to drive to the shop or if you need a spare. Once you’ve brought your car in for service, a technician will inspect your tire to make a clear assessment of the damage to your tread. In many cases, a service technician will be able to repair the tire tread and prevent you from having to replace the tire in full.
Q: How long do car batteries last?
A: The manufacturer’s recommendation for the average lifespan of a car battery is three to five years; however, most service technicians stay on the safe side with the three-year mark. If you can’t remember when you replaced the battery last, there may be some corrosion—a whitish or greenish substance that looks a bit like rock salt—around the bolts, or the engine may take longer to ignite than usual; these are both telltale signs.
Q: How often should you change your oil?
A: The general word of wisdom used to be to change your oil every 3,000 miles, but, as manufacturers have improved upon their vehicle designs, that number has gone up. The best way to know your car’s needs is to check your owner’s manual or contact your local Chevy service center.
Q: Why are my brakes squeaking?
A: Brake pads have what is called a "wear indicator." It's a metal tab that scrapes the disc once the brake pad is worn and needs to be replaced. A squeak is one thing. But scraping may mean the brake pads need to be replaced. If you're unsure whether your brake pads need to be replaced, give us a call to schedule a service appointment today!
Q: What does a multi-point inspection mean?
A: A Multi-Point Vehicle Inspection is a thorough inspection of your vehicle performed by a Certified Service trained technician. They are performed to check if any parts need to be replaced and that your vehicle is performing as it should. If you think your vehicle might need service, give us a call to schedule your multi-point inspection today!
Q: Where do I find the tire size for my car?
A: The two places you can typically find your tire size listed are the inside frame of your driver side door and on the sidewall of the tire itself. You can also check your owner's manual. If you need new tires, schedule a service appointment with us today!
Q: Can I schedule a service appointment online?
A: Always! Using the simple scheduling form on our website, it's easy to pick a date and time that works for you. See you soon!
Q: Do you have any service specials?
A: We do! Our specials are updated frequently, so check back often to make sure you're getting the best deal.
Q: Can I get my car serviced here even if I didn't buy it here?
A: Of course! Our certified technicians are qualified to work on most makes and models. Schedule your appointment today and we'll get you back on the road in no time.
Q: What does it mean to "bleed" brakes?
A: Bleeding the brakes is a common procedure aimed at removing air from the hydraulic brake system on your vehicle. The process involves opening a valve to allow air (and some brake fluid) to escape under pressure. If you think your car may need it's brakes bled, reach out to the friendly service team at Andy Mohr Speedway Chevy today!
Q: What does it mean if my check engine light is flashing?
A: Both a solid and flashing engine check light indicates that a problem has been detected. However, a flashing engine check light indicates that it is a serious problem that requires your immediate attention. If you see a flashing light, it's best to contact a mechanic as soon as possible to prevent serious damage.
Q: How often should you get your tires rotated?
A: On average, how you know when to rotate tires depends on vehicle mileage. Namely, it's a best practice to rotate tires every 5,000 to 7,500 miles or so. This is a rule of thumb, however, and you'll want to double-check with your vehicle's owner's manual for more specific information. To schedule your tire rotation, give the friendly service team at Andy Mohr Speedway Chevy a call today!
Q: How much should I budget for car maintenance?
A: Experts recommend setting aside at least $100 per month for car maintenance and adjusting to reflect the actual condition of your car. If you want to save money on your next service, give our team a call today!
Q: What does it mean if my car clicks when I try to start it?
A: A rapid clicking noise when trying to start your car could mean there's something wrong within the electrical system. Perhaps your battery's dead, or your alternator, which charges the battery, isn't working correctly. Either way, give our team a call today and we'll help you get back on the road!
Q: What if my car is leaking coolant?
A: In the case of a small leak at a radiator hose, it might be possible to tighten the clamp and stop the leak. In most antifreeze leak conditions, however, you will need to bring your car in for repairs. If you need help, give us a call today!
Q: How often does my car need maintenance?
A: Typically, we suggest having your car serviced once a year or at 12,000 miles. However, your owner's manual will always be your #1 resource when it comes to determines the needs of your specific vehicle. If you think you might be due for routine maintenance, give us a call today!
Q: How long can I delay getting work done on my car?
A: Any amount of delay could not only lead to the eventual repairs needed becoming more expensive, but it could also be dangerous! If you believe your vehicle may need servicing, you should always schedule an appointment at your earliest opportunity. Don't hesitate to give our team a call today!
Q: When are you open?
A: Here are the hours for service: Mon-Fri 7am-6pm, Sat 8am-4pm, closed Sundays. Give us a call to schedule your service appointment today!
Q: How often should I rotate my tires?
A: It's recommended that you rotate your tires every 6,000 to 8,000 miles, or every six months. Regular tire rotations can help extend the life of your tires and improve your vehicle's handling. Schedule your tire rotation appointment with the team at Andy Mohr Speedway Chevy today!
Q: What should I do if my check engine light comes on?
A: When your check engine light comes on, it's best to bring your vehicle to a certified technician as soon as possible. The light could be a sign of a serious issue, or it could be something as simple as a loose gas cap. Our team has the diagnostic tools and expertise to identify and fix the problem. Schedule your service appointment today!
Q: How often should I replace my windshield wipers?
A: Windshield wipers should be replaced every six months to a year, or as soon as you notice streaking or smearing on your windshield. Properly functioning wipers are essential for safe driving in all weather conditions. Contact Andy Mohr Speedway Chevy to schedule your wiper replacement appointment today!
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| Monday | 8:30AM - 8:00PM |
| Tuesday | 8:30AM - 8:00PM |
| Wednesday | 8:30AM - 8:00PM |
| Thursday | 8:30AM - 8:00PM |
| Friday | 9:00AM - 6:00PM |
| Saturday | 9:00AM - 6:00PM |
| Sunday | Closed |
| Monday | 7:00AM - 6:00PM |
| Tuesday | 7:00AM - 6:00PM |
| Wednesday | 7:00AM - 6:00PM |
| Thursday | 7:00AM - 6:00PM |
| Friday | 7:00AM - 6:00PM |
| Saturday | 8:00AM - 2:00PM |
| Sunday | Closed |
| Monday | 7:30AM - 7:00PM |
| Tuesday | 7:30AM - 7:00PM |
| Wednesday | 7:30AM - 7:00PM |
| Thursday | 7:30AM - 7:00PM |
| Friday | 7:30AM - 6:00PM |
| Saturday | 8:00AM - 2:00PM |
| Sunday | Closed |